N NeoNXT / Help center / Integration setup
Shopify

Set up Shopify

3 min

Show a customer’s recent Shopify orders on the ticket.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a Shopify custom app

In your Shopify admin → Settings → Apps → Develop apps, create an app with read_orders and read_customers scopes and install it.

Client secret sk_live_••••••••4Xq2 Copied
2

Copy the Admin API token

Copy the Admin API access token (starts with shpat_).

Connect integration Secret key Save
3

Paste it into flyhelpdesk

Open Integrations → Connections → Shopify, enter your store domain and the token.

Ticket #4821 Customer $1,240 · 3 orders
4

See orders on a ticket

The Orders · Shopify card shows the contact’s recent orders in the Customer panel.