N NeoNXT / Help center / Integration setup
HubSpot

Set up HubSpot

3 min

Show a contact’s HubSpot profile and open deals on every conversation.

Step 1 / 5
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a HubSpot private app

In HubSpot go to Settings → Integrations → Private Apps → Create. Add the scopes crm.objects.contacts.read and crm.objects.deals.read.

HubSpot private apps
Client secret sk_live_••••••••4Xq2 Copied
2

Copy the access token

Copy the private-app access token.

Connect integration Secret key Save
3

Paste it into flyhelpdesk

Open Integrations → Connections → HubSpot and paste the token.

Test connection Connected
4

Test the connection

Click Test connection to verify the token and scopes.

Ticket #4821 Customer $1,240 · 3 orders
5

See CRM context

The CRM · HubSpot card shows the contact’s profile and open deals in the ticket drawer.

Open the setup screen