N NeoNXT / Help center / Integration setup
GitLab

Set up GitLab

3 min

Turn a ticket into a GitLab issue in one click.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a GitLab token

In GitLab → Preferences → Access Tokens, create a token with the api scope.

GitLab tokens
Connect integration Secret key Save
2

Add project & token

Open Integrations → Connections → GitLab, enter the GitLab URL and project path, and paste the token.

Test connection Connected
3

Test the connection

Click Test connection to verify access to the project.

Ticket #4821 Reply Escalate
4

Escalate from a ticket

A GitLab button in the ticket actions opens a linked issue.

Open the setup screen